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Register in the digital invoice

Less is more

Switch to digital invoicing!

    • Shorter waiting time before receiving your bill means more control and peace of mind.

    • Fewer CO2 emissions means taking more care of our environment.

Advantages of being a digital customer

New bill notification

New bill notification

You will receive all the information long before your bank charges you. As soon as the bill comes off the press we will notify you via email, breaking down how you have consumed your electricity over the past month and how much it will cost you.

Everything is controlled via your mobile

Everything is controlled via your mobile

You will get your digital bill wherever you want. Smart energy has reached your Smartphone, from it you can check all of your data and manage it.

New bill notification

Free and no minimum duration

There is no charge for activating digital invoicing and you can return to receiving a paper invoice at any time.

New bill notification

You are taking care of the environment

By avoiding travel to deliver letters, energy efficiency is increased and CO2 emissions are reduced.

Legal Warning

2022 Energía XXI. All rights reserved

Energía XXI
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The contract number is mandatory to manage the registration of your digital invoice.

If in doubt, you can confirm this information on your Energía XXI invoices in the n "Contract data" section under the name "Contract reference". If your contract reference number starts with the number 0, you must insert the reference without the first 0 in front.

We help you

If you have any questions about your contract number you can call us at 800 760 333 and a manager will help you. Our service hours are from L - V from 9:00 a.m. to 9:00 p.m.

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GENERAL CONDITIONS OF ELECTRONIC BILLING

  1. PURPOSE

    The purpose of these general conditions is to regulate and facilitate electronic billing in favour of customers of Energía XXI, SAU (hereinafter, Energía XXI) or third parties billed by Energía XXI.

  2. CHARACTERISTICS OF ELECTRONIC BILLING

    The registration for electronic billing will be voluntary and free of charge for the customer and will mean they no longer receive their bill by mail (for services and products of Energía XXI as well as from third parties billed by Energía XXI), as established in the following stipulations.

    1. The bills issued by Energía XXI for the different services provided will be uploaded to the Customer Area of the ENERGIAXXI website in XML and PDF format. To access these bills, the customer must have access to the ENERGIAXXI Customer Area, accepting the conditions of the website. From the Customer Area, the customer can at any time view the bills on the internet in the same format as those bills would have had been sent on paper to their home (PDF format).
    2. Additionally, as an added value, Energía XXI will be able to send messages to the customer by email in order to notify them of the availability of bill consultation. The availability notice allows, in addition to the on-screen display of the bill amount and the detail, the download of the electronic bill in PDF format, onto the user’s personal device.
    3. The possibility of consulting the electronic bill in ENERGIAXXI is not conditional on the sending and receiving of the availability warning message, which is only informative.
    4. Electronic billing is based on the use of an electronic signature system that guarantees the authenticity of its origin and the integrity of its content, in the terms covered by Royal Decree 1619/2012, of 30 November, by which the Regulation on billing obligations is approved. Energía XXI has obtained a cualified electronic certificate, issued by SIA, which enables it to incorporate an advanced electronic signature into its bills.
  3. REGISTRATION FOR ELECTRONIC BILLING

    It will be understood that the customer gives his/her consent to be registered for Energía XXI electronic billing by agreeing to this document.

  4. ENTRY INTO FORCE AND REVOCATION

    From the moment when the customer accepts and adheres expressly and fully to electronic billing, it will be applied for all their current valid contracts, and the general conditions detailed in this document will apply.

    The customer may withdraw from electronic billing at any time and return to the ordinary paper billing system, by communicating to Energía XXI through the Customer Area of the Energía XXI website or any of the available service channels.

  5. CUSTOMER RESPONSIBILITIES

    It is the Customer’s responsibility in all cases to notify Energía XXI of any change in the email address to which they wish to receive the notices. In any event, non-receipt by the customer of said notice, either by an erroneous email address being provided to Energía XXI, or for any other reason, will not mean that they no longer have electronic billing, once the customer has registered for it and not subsequently withdrawn from it.

    The Customer guarantees and is responsible for, in any case, the veracity, accuracy, validity and authenticity of the personal data provided.

  6. DATA PROTECTION

    The processing of personal data will be done in accordance with the Energía XXI Data Protection Policy.